By Todd Duncan

You can always rely on change. Evolving technology and our need for speed and convenience have always motivated entrepreneurs, scientists, inventors, and large companies to scramble to develop the next big gadget. To capture the opportunities that an ever-changing marketplace offers, loan originators need to think in new ways.

By Todd Duncan

It makes no difference where you are in your sales career, whether you’re a sales manager, a sales broker, or a sales rep. The million-dollar question applies to everyone in the sales profession. The fact is, you will not reach your potential as a sales professional until you answer the question, and answer it correctly.

By Todd Duncan

Why does this business have to be so confusing and stressful?  The answer is because most of us have made it that way. The best way to increase your income and your time off is to make your business simple-and keep it that way.

By Todd Duncan

The biggest reason mortgage originators don’t succeed or do better is they are selling the wrong thing. They focus on selling their products, price, company and service instead of themselves.

By Todd Duncan

This week New York Times Best Selling Author Todd Duncan was interviewed on Dave Ramsey's EntreLeadership podcast hosted by Ken Coleman, regarding his latest book, The $6000 Egg: The 10 NEW Golden Rules of Customer Service.

By Todd Duncan

No business can survive without customers. That’s obvious, right? And, if you’re like most business people, you accept the truisms, “The customer is always right” and “The customer comes first.” Yet, despite what seems to be a given, many people in the mortgage business still underestimate the importance and long-term value of customer relationships.

By Todd Duncan

As I’ve said before, high trust sales professionals have a different purpose than their counterparts. There is something bigger than the sale that motivates them to perform their best, and it’s why every audience who takes in their performance is compelled to applaud.

By Todd Duncan

The Law of Incubation says that the most profitable relationships mature over time. To be certain that you get this before we go any further, I want you to understand that we’re not talking about merely having tenacity and a never-give-up attitude. Those are certainly admirable qualities, but they’re not nearly enough to make a relationship last.