By Todd Duncan

New York Times Best Selling Author Todd Duncan's latest breakthrough book masterfully reveals the 10 NEW golden rules of customer service in this compelling real life story of The $6,000 Egg. Todd is joined by his wife Debra, author, writer, and Executive Producer of over 100 direct response television shows. This book is a must read for anyone wanting to have a strategic advantage in the marketplace and win their customers loyalty and business forever.

By Todd Duncan

Look at your business. You are 100% responsible for it. With that being said, I suggest that you do an analysis at least quarterly to determine the profit picture on a per-prospect basis. There are really only 4 types of clients you can have.

By Todd Duncan

Masterpieces are created when you make good decisions each day and then commit to managing those decisions that you have made. I like John Wooden’s advice when he says, “make each day your masterpiece.” As I look at the autographed basketball and Pyramid of Success he gave to me, I’m reminded that he constantly instructed his players to make each day their masterpiece.

By Todd Duncan

Priority living occurs when your business and life work together. The patterns of execution that cause you to be a successful professional also cause you to be a successful father, mother, husband or wife. Priority living is a 360 degree approach to living on purpose and doing business on purpose.

By Todd Duncan

From point A to point B, birth to death. It’s an important journey, one that many people take without the proper guides. After all, you would not take an automobile trip across the country without referring to a road map. You would not trek the outback of Australia—or climb the rugged Sierra Nevada mountains in California—without a compass. Yet many of us live our lives without a compass or map, never giving a moment’s thought about how we want our lives to look.

By Todd Duncan

Are you too busy at the office to spend time with your spouse, your children, your neighbors, your friends or doing what you love? If you are a workaholic, or pushing hard for this certificate of demerit, here are some innovative ways to help you to begin closing the gap.

By Todd Duncan

Integrity guides us, restores us, builds our reputation, and secures our legacy. Integrity makes good business sense. Companies that achieve long-term success display the kind of integrity that customers and employees can count on.

By Todd Duncan

If you discover you have weeds in your place of employment— people who pretend to be effective but are not, then you have two choices. You can either ignore the problem and hope it goes away (it won’t), or you can become a weed eater and take control.